When an alarm event occurs at your business or home, our Monitoring Centre receives the alert, allowing a professional operator to remotely access your CCTV system and view all onsite cameras.

The operator can assess the situation in real-time and contact the relevant emergency services based on the nature of the event.

Visual Verification ensures quicker response times by emergency personnel. When an alarm is visually confirmed, it allows for prioritized attendance, made possible through this verification method.

The operator can also escalate the event to key holders or security guards as per the instructions provided by the site owner.

All viewed video footage is recorded and stored for future reference. The video can also be forwarded to an approved party for immediate review.